Careers

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digital marketing MANAGER

We’re looking for a B2C Digital Marketing Manager to lead our small marketing team and own the KPIs for our ROAS.

  • Responsibilities and Duties

    • Brand Marketing Strategy
    • SEO Execution
    • Content Strategy
    • Marketing Team Management
    • Paid SEM Maintenance
    • Analytics-based reporting and decision-making
  • Qualifications and Skills

    • Extensive experience with Analytics, Brand Building, SEO
    • 3+ years of previous management experience
    • 3+ years of previous DM experience in a service-based industry
    • Specific experience with SEM, Social, Email Marketing, Analytics, Conversion Funnel Optimization

    Education: Bachelor’s (Required)

  • Compensation and Benefits

    • Located in Chicago-Loop
    • Full-time
    • Salary: $70,000.00 to $90,000.00 /year

    Benefits offered:

    • 401(k)
    • Dental Insurance
    • Flexible Schedule
    • Health Insurance
    • Paid Time Off
    • Parental Leave
    • Vision Insurance

    COVID-19 considerations:
    Our team is working remotely until we’re allowed to go back to the office. To prepare for reopening, we reconfigured our office for a much lower density of staff, maintaining 6ft+ distance, 1-way traffic, hand sanitizer, frequent disinfection, etc.

  • Apply Here

    PLEASE COMPLETE THE FORM:

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ACCOUNT MANAGER

TravelZap is revolutionizing the travel industry, one group vacation at a time. Using our proprietary technology, personalized processes, and streamlined travel dashboard we provide our customers with a professional, highly-responsive, full-service experience. We’re looking for new Account Managers who will work tirelessly to become leading travel experts in our start-up company. Energetic, passionate individuals with the following qualities may apply below to join our rapidly-growing team:

  • Responsibilities and Duties

    • Build customer relationships through frequent communication to determine their needs.
    • Must have the drive to maintain a consistent ‘pipeline’ that enables meeting and exceeding sales goals.
    • Constant follow-up to find new opportunities with inbound leads, while multitasking to meet current customer’s needs.
    • Manage accounts and leads efficiently with the use of CRM.
    • Assist with all travel reservations and provide exceptional customer service.

     

    • Qualifications and Skills
    • Creative problem solver with the ability to make decisions independently and/or while collaborating with a team.
    • Competitive and commission motivated. Must be passionate about closing a sale.
    • Customer service expert.
    • Bachelor’s degree.
    • Computer and Internet-savvy.
    • Hospitality experience a plus!
    • Must be able to provide a reference from each of your 2 most recent jobs.
  • Compensation and Benefits

    • Compensation-based salary
    • Location: Chicago, IL

     

    Benefits offered:

    • Health insurance
    • Dental insurance
    • Paid time off
    • Healthcare spending or reimbursement accounts such as HSAs or FSAs
    • Workplace perks such as food/coffee and flexible work schedules
    • Retirement benefits or accounts
    • Other types of insurance
    • Flexible schedules

     

  • Apply Here

    PLEASE COMPLETE BOTH STEPS:

    Step 1: Contact Information and Resume

    [[[["field2","not_equal_to"]],[["show_fields","field3,field4,field5,field6"]],"and"]]
    1
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    Phone
    Resume
    Upload Resume
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    Step 2: Phone Screening

    Complete the automated call screening by dialing (312) 260-5001 and answering the questions.

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GUEST SERVICES SPECIALIST

We are looking for experienced Account Managers or Account Executives to work in and help develop our new Guest Services Department. Energetic, passionate individuals with the following qualities may apply below to join our rapidly-growing team:

  • Responsibilities and Duties

    • Complete a high volume of inbound ticket requests for guests’ travel inquiries, reservation adjustments, and cancellations.
    • Hit & exceed revenue goals.
    • Provide exceptional service to ensure group retention.
    • Manage guest requests with the use of newly developed Guest Services Dashboard.
    • Provide during-travel support for guests.
  • Qualifications and Skills

    • Be able to think outside of the box, with a passion for creating solutions.
    • Must have the drive to maintain high levels of productivity
    • Customer service expert.
    • Computer and Internet-savvy.
    • Creative problem solver with the ability to make decisions independently and/or while collaborating with a team.
  • Compensation and Benefits

    Full-time
    Salary: $45,000.00/year with opportunities for growth.

    Benefits offered:
    401(k)
    Dental Insurance
    Health Insurance
    Paid Time Off
    Parental Leave
    Vision Insurance

  • Apply Here

    PLEASE COMPLETE THE FORM:

    [[[["field2","not_equal_to",""]],[["show_fields","field3,field4,field5,field6"]],"and"]]
    1
    Name
    Phone
    Resume
    Upload Documents
    Tell us briefly why you are a good fit for the guest services department?
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